Staples

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Reviews

• Erin McMurtrey

  Jan, 16 2018
  ★ ☆ ☆ ☆ ☆
  Absolutely horrible experiences here. The workers at this store are completely incompetent. Most recently, I placed two different print orders. One of them was such poor quality I refused to take it and asked for a refund. They said it would be refunded. Of course, it wasn't, and no notes were made on the order about a refund. I'm still working on getting that money back. The second was for some reason sent to a different store for printing (it shouldn't have been), and was supposed to be available for pick up by noon the next day. I went to pick up at 2. I was told it's not there and come back in 45 minutes 'it will definitely be there by then'. Go back at 4. Still not ready. Go back at 4:45 to finally pick it up. It was also printed incorrectly. Told me they would refund it. Didn't. Again, no notes. I'm going to have to go to the credit card company to get these charges reversed.
  
  Almost forgot, during all this I also place a one hour pick up order. The guy gave me the wrong product when I picked up, and I didn't notice immediately so I had to go back again. He just laughed about it--no apologies. No, I don't think your inability to do your job is hilarious, it's a waste of my time.

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