United States Postal Service

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Reviews

• Anna Tavuzhnyanskaya

  Nov, 24 2018
  ★ ☆ ☆ ☆ ☆
  -5 Stars for this post office! AVOID AVOID AVOID!!!!!!! EVERYTIME I come to this specific location, there is always some kind of problem! They will find the smallest things to pick on and say "that's the policy". RUDE...BAD ATTITUDE... RACIST... MOST SHOULD BE FIRED!... Today I have waited in line for 40 mins with my 15 month old son who was getting very desperate (along with the rest of the huge line.) Once it was my turn, the clerk that's always in the first window told me he can't ship out one of my packages because according to him the envelope I used (flat rate priority mail) was supposed to be used only for documents. I explained that I have used that same envelope in numerous other locations with no problem! He continued with "that's the policy" (which is bullshyt!!!!) Then I told him to just set that package aside and ship out the rest of my items. What does he do???.... he hands me back my packages and tells me to go back on line and wait for another clerk! I said no... please send the other packages for me... HE WALKS AWAY! And when I ask him his name (because I didn't see a name tag) he refused to provide me with it and he refused me service! How is that even allowed!!??? I have waited for so long with my baby to be refused service at a post office!??? He should be fired! and the other clerks as well because I see and hear how they speak with other people... especially those who don't speak English well! IT IS DISGUSTING!!! THE WORST CUSTOMER SERVICE EVER!!! I will be going a complaint with the USPS and I will be following up to see if anything is done. That kind of customer service cannot be allowed and they can't get away with that!
• alina Desiree Perez

  Jun, 30 2018
  ★ ☆ ☆ ☆ ☆
  Talking about racial Descrimination in 2018
  The Washington Height postal office located in 181 street NY 10033
  The personal is racist and use verbal racial comments against the Hispanic community of Washington Heights!
  It will be good to conduct surveys that will reveal how agrevated and mistreated customers are in that location by the postal clerks!
  Huge lines and long waits of 25-30 minutes the least, with a maximum time of 1-2 hours between 10:00 am to 2:00 pm
  Many of the Postal officers are hostile, displaying nasty racial descrimination towards Hispanics of various ages.
  Their service needs to improve
  The postal clerk officers needs to acknowledge the community they are serving, need better training to deal with costumers of various multicultural backgrounds.
  Their service is poor in terms of locating mail and packages

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